Australian Apprenticeships Centre Policy, Procedures and Protocol Manual
The Australian Apprenticeships Centres Policy, Procedures and Protocol Manual assists Australian Apprenticeships Centres and the Queensland Department of Education, Training and the Arts to work together in a positive relationship, and promotes, administers and supports the delivery of a quality training system in Queensland.
The Table of Contents for the Australian Apprenticeships Centres Policy, Procedures and Protocol Manual is shown below. Return to this page at any time by clicking the 'manual' link at the top of the page (e.g. Australian Apprenticeships Centres > Manual ).
- Purpose
- Notification of changes or amendments
- Quality service strategy
- Approval and registration process
- Services to be provided by Australian Apprenticeships Centres
- Information to be provided to employers
- Information to be provided to apprentices and trainees
- Receiving and recording correctly completed training contracts
- Dispatching correctly completed and verified training contracts to the Department of Education, Training and the Arts
- Provision of ongoing advice to employers, apprentices and trainees
- Issues to be referred to the Department of Education, Training and the Arts
- Referral to support services
- Department of Education, Training and the Arts services to be provided to Australian Apprenticeships Centres
- Consultation strategy and protocol
- Communication strategy and protocol
- Probationary periods
- Validation service: TrainingNet
- Marketing and resource material
- Training contracts
- Ordering and distribution of training contracts
- Lodgement of training contracts
- Assessment of training contracts lodged with Australian Apprenticeships Centres
- Checking and validation of training contracts
- Lodging training contracts to the Department of Education, Training and the Arts
- Approval and registration of training contracts
- Department of Education, Training and the Arts advice regarding dispatched training contracts
- Returned training contracts
- Suspected fraudulent training contracts or activities
- Amending existing approved training contracts
- Ending training contracts
- Assignments of training contracts
- Death or incapacitation of an apprentice or trainee
Contact Apprenticeships info 1800 210 210 or Training Queensland 1300 369 935


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