Problems at work
I'm not being trained at work
I don't get along with my boss
My employer is temporarily unable to provide training for me
I'm not being trained at work
Under the training contract, your employer must provide the facilities, range of work, supervision, appropriate wages and entitlements, and deliver the training required as part of your training plan. You must also be:
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trained for your job
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adequately supervised in the workplace
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allowed to participate in required training
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paid for the time you spend training with your training provider (this does not apply to school-based apprentices and trainees).
For more information read the fact sheets:
- Roles and responsibilities of employers and apprentices/trainees
- Adequate supervision of apprentices and trainees
- Paying apprentices or trainees for course time
Telephone the Queensland Department of Education, Training and the Arts for advice on 1800 210 210, or email us at training@deta.qld.gov.au
I don't get along with my boss
Like any working relationship, you may encounter a few bumps along the way. If you are having problems talking to your boss, training becomes difficult and this may lead to frustration, conflict and misunderstanding.
Try to work out the problem with your supervisor. Seek help early. The Queensland Department of Education, Training and the Arts can provide assistance to help you work through problems. Telephone the department on 1800 210 210, or contact us by email at training@deta.qld.gov.au.
My employer is temporarily unable to provide training for me
There are a number of options available if your employer is temporarily unable to train you because business is slow:
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if you are employed through a group training organisation, contact the organisation to arrange placement with another host employer
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you can be temporarily assigned to another employer for a maximum period of six months. At the end of the assignment, you must return to your original employer
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you may be able to attend off-the-job training with your training provider on a full-time basis during the slow period
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you may be able to take annual leave during the slow period
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your employer can apply for a temporary stand down of the apprenticeship or traineeship until their ability to train improves. Temporary stand down is essentially unpaid leave, and can also include employing you for less than the full working week. You may also be able to do unrelated work during the stand down period. The maximum period of a stand down is 30 days. For more information, see the fact sheet on temporary stand down under a registered training contract [PDF 65KB].
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as a last resort, cancellation of your apprenticeship or traineeship may need to be considered.
It is recommended that you and your employer contact the Queensland Department of Education, Training and the Arts on 1800 210 210 before pursuing any of these options.
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